Debt Counsellor Profile: SEBASTIEN ALEXANDERSON
This month Debtfree DIGI received to talk to Cape City based mostly Debt Counsellor Sebastien Alexanderson about being a DC, credit score suppliers and recommendation for customers underneath debt overview.
How lengthy have you ever been a DC?
I’ve been working within the Debt Counselling enterprise since 2005 principally within the UK however for the final 12 months, in Cape City.
What did you do earlier than turning into a DC?
I used to be at College.
What space (of SA) do you apply in?
We function Nationwide and are based mostly in Cape City
Do you might have a small/med/massive DC firm?
Now we have a medium sized firm of about 100 robust.
What makes what you are promoting successful?
The Folks, our corporations imaginative and prescient stays targeted on workforce work, job satisfaction and a job nicely carried out.
The place do you discover new enterprise?
Now we have numerous web sites and a contact centre fielding telephone calls.
Who’re your most co-operative and least co-operative credit score supplier for the time being?
Customary Financial institution are a pleasure to work with, ABSA are proving to be fairly troublesome for the time being.
What’s the largest problem going through Debt Counsellors for the time being?
As Debt Counsellors our reputations are all the things. We take care of delicate info, typically at delicate instances. Because the business grows extra debt counsellors will come onto the scene and never all of them might be finest suited to provide one of the best recommendation. I imagine our largest problem might be sustaining business extensive integrity inside a rising market.
What’s the largest problem going through your customers for the time being?
As all the time, the largest problem going through customers coming onto the debt overview course of is the ‘adjustment interval’ or their first 6 months. Getting the shoppers proposals in place is straightforward, instructing the buyer to reside with out debt, how you can take care of the debt collectors telephone calls, switching banks and adjusting their existence to be able to accommodate their new scenario is the actual problem.
What recommendation do you might have for customers underneath debt overview?
Most individuals don’t turn out to be over indebted over evening and a when it lastly does occur it will probably turn out to be overwhelming. Taking step one and becoming a member of the debt overview program is the start to the street to restoration. Crucial recommendation I can provide is that in case you resolve to go onto Debt Assessment, ensure you end. Proper from the beginning don’t miss funds if in any method doable.
Sebastien Alexanderson
Nationwide Debt Advisors
0878089833
http://www.nationaldebtadvisors.co.za/
