Smartphones are actually even smarter due to Sydney synthetic intelligence (AI) startup Curious Factor AI and its telephone agent Lucy.
Individuals nonetheless make loads of calls and in enterprise they’re particularly necessary, however the best way we talk and get messages to one another is consistently evolving.
That’s the place Curious Factor AI is available in, and Lucy, the world’s first free AI telephone agent.
The dramatic and on the spot international success of Lucy noticed Curious Factor win the AI Gamechanger award on the 2024 Startup Every day Finest in Tech Awards.
AI Gamechanger, introduced by AWS Startups, is one among 5 new classes launched this 12 months. To decide on the finalists and winner, the judging panel appeared for startups that demonstrated a transparent profit from synthetic intelligence to remodel workflows, enterprise operations, knowledge analytics and the best way we work together.
The opposite finalists had been:
- Marqo AI, which was based in response to the frustration its founders skilled with the state of on-line product search. It permits companies to switch lexical search with an AI-powered different known as vector search.
- Andromeda Robotics, which is revolutionising healthcare with Abi, a humanoid companion robotic to handle crucial wants in each aged-care and kids’s hospitals.
- Consultmed, which got down to axe the fax connecting sufferers, care suppliers, and specialists with hospital networks to ship tracked digital referrals, triage, and AI-backed digital recommendation and steering.
Curious Factor has been shaking up the best way companies talk with their clients for the previous six years as one among Australia’s first voice AI startups, processing greater than 3 million calls yearly for each authorities departments and companies.
Throughout the pandemic, the startup partnered with the South Western Sydney Native Well being district to make greater than 1.5 million calls, in per week, as authorities raced to get necessary and correct info out to folks.
Then in 2024, Curious Factor pivoted to a much bigger mission with its star product, Lucy, and the purpose is to switch voicemail with AI for private, skilled or enterprise giving everybody an AI telephone agent to deal with missed calls.
Lucy has launched in Australia, the US, UK and Canada.
Co-founder and CEO Sam Zheng stated their mission is to finish voicemail and make sensible voice AI know-how accessible to everybody.
“Our Lucy AI Cellphone Agent is the one AI telephone agent that’s utterly free. We really imagine that Lucy is the start of the top for voicemail,” he stated.
Voicemail has remained largely unchanged for 45 years and in Australia, a billion voicemails are left annually. Greater than 50% are by no means heard. And to place the scale of the issue in perspective, within the US it’s 10 billion voicemails yearly, leading to 20 million hours of wasted time.
After accepting the award, Zheng stated “means quite a bit” each personally and for the Curious Factor staff.
“Being recognised as one of many leaders on this area is de facto an enormous and recognition for the the entire laborious work – the blood and tears – we’ve got invested into this complete factor after which, a reconfirmation of us of our mission to make the world a greater place,” he stated.
“By providing Lucy without cost, we get rid of the obstacles which have stored small companies and people from utilizing higher communication instruments. Lucy is totally self-service, permitting companies and people to set it up on their cell gadget in underneath two minutes, while not having technical help.”
Lucy isn’t the one AI product supplied by Curious Factor AI. They’ve additionally constructed different AI telephone brokers for inbound and outbound conversations, throughout use circumstances like enquiry dealing with, lead qualification, and extra, powered by ChatGPT and different giant language fashions.
View the complete winner’s checklist from the 2024 Startup Every day Finest in Tech Awards right here.
Watch the highlights from the awards beneath:
This text is delivered to you by Startup Every day, with due to AWS Startups.
