Ontario mortgage professionals have some flexibility in how they full their CE hours, however not each course will make the minimize.
In a webinar held Wednesday, David Ha, FSRA’s Senior Supervisor of Regulatory and Credentialing Oversight, outlined the foundations for each Conduct and Skilled Improvement CE, stressing the significance of staying on prime of those necessities to keep up compliance and uphold trade requirements.
No reporting necessities for conduct CE
The Conduct part is necessary for all licensees and have to be accomplished by means of certainly one of three accepted suppliers, together with Mortgage Professionals Canada.
Brokers are required to finish a five-hour course, whereas brokers should full seven hours in whole. These programs are designed to bolster compliance with the Mortgage Brokerages, Lenders and Directors Act (MBLAA) and its laws, whereas additionally sustaining and elevating general skilled requirements within the trade.
Since Conduct CE is delivered by means of FSRA-recognized associations, particular person licensees don’t have to report completion on to FSRA. Verification is dealt with by the accepted course supplier.
Extra flexibility and accountability for skilled CE
FSRA’s Skilled Improvement part requires brokers and brokers to finish 10 hours of technical training earlier than the tip of the present CE cycle on March 31, 2026.
In contrast to Conduct CE, these programs usually are not accredited or accepted by FSRA. As an alternative, FSRA supplies pointers to assist licensees decide if a selected course qualifies. Acceptable programs should deal with the technical points of mortgage brokering, corresponding to assessing shopper wants, understanding authorized or regulatory adjustments, or staying knowledgeable on anti-money laundering (AML) obligations.
Advertising, sales-driven, company-specific, or networking-focused subjects don’t qualify and can’t be counted towards your CE hours.
“For instance, attending a full-day convention that features 5 hours of regulatory updates and three hours of networking would solely assist you to depend the 5 technical hours towards your CE whole,” mentioned Ha.
Licensees are additionally chargeable for sustaining their very own information for Skilled CE. FSRA requires the next particulars on the time of licence renewal:
- Course identify
- Course supplier
- Variety of CE hours
- Date of completion
FSRA recommends maintaining these information for at the least 4 years past the tip of the present cycle. CE hours can’t be claimed if these particulars are lacking, if the course was repeated or failed, or if the licensee participated as an teacher or instructor.
Q&A overview
Throughout a Q&A session, Ha took the time to handle a number of generally requested questions from brokers and brokers:
- Group viewings of webinars or coaching classes can not contribute towards CE necessities until every particular person attendee can confirm their participation.
- License class on the time of renewal determines your CE obligations. If a mortgage agent turns into a dealer earlier than the renewal date, they’ll be required to fulfill the seven-hour conduct CE requirement for brokers.
- Programs with out said durations can’t be counted. If course suppliers don’t specify the size or different required info, FSRA received’t settle for them in direction of your CE hours.
- Employer-provided AML coaching might qualify, however provided that the content material is aligned with mortgage brokering practices and technical points. Firm-specific product coaching doesn’t qualify.
Staying compliant
FSRA reviews a gentle rise in licensees in Ontario yr over yr, reflecting a quickly increasing sector that now consists of practically 3,000 brokers and greater than 14,000 brokers.
With a agency deadline of March 31, 2026, the regulator has made it clear that no exceptions can be granted for incomplete or non-compliant CE submissions. Whereas there’s flexibility in how licensees full their skilled CE, FSRA expects them to be each proactive and nicely organized in assembly their necessities for compliance.
When you’re uncertain whether or not a course qualifies, FSRA strongly encourages reviewing its web site for extra info.
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Final modified: Might 8, 2025