Our new London Marathon Masterclass is bursting with insights, inspiration, and fundraising brilliance!
The masterclass was led by particular company Polly Debnam from Barnardo’s and Sarah Goddard (aka Fundraiser Sarah).
Now we’re excited to share Barnardo’s successful stewardship technique and how one can apply the identical techniques in your charity’s 2026 marketing campaign.
Let’s first look again on the excellent JustGiving fundraising from London Marathon 2025 (or click on right here to skip straight to the Barnardo’s technique).


A glance again at London Marathon 2025
It’s clear as to why JustGiving is the primary alternative for London Marathon fundraisers, with over £40 million raised (to this point) for good causes…and donations are nonetheless pouring in!
Engagement was by the roof as effectively, with a punchy 94% activation charge (the share of London Marathon web page house owners who acquired no less than one donation).
Now let’s see how Barnardo’s ran a profitable London Marathon marketing campaign as a part of their mission to make kids really feel safer, happier, more healthy, and hopeful.
How Barnardo’s Raised £375,000 in London Marathon 2025
Barnardo’s raised a complete of £375,000 (together with Reward Assist), had 178 JustGiving Fundraising Pages created for them, and noticed a 93% activation charge from fundraisers. Phenomenal!
The charity’s Occasions Fundraising Officer Polly Debnam gave us a behind-the-scenes have a look at how they turned their London Marathon Marketing campaign Web page right into a fundraising powerhouse.
Setting significant marketing campaign goals
The charity set goals that drove a robust deal with personalised communications, sharing their mission, and supporting fundraisers all through their journey.
- Construct a human centred journey. Be certain that members really feel supported by displaying them simply how a lot of a distinction they make to the charity.
- Hold their mission entrance and centre. Guarantee all comms are reflective of the charity’s values.
- Encourage long-term engagement. Create an unforgettable expertise to spice up loyalty and future fundraising.
Begin fundraising for London Marathon 2026 at this time!
Flip Barnardo’s methods into motion. Go to our London Marathon fundraising hub for all the pieces your charity wants for a profitable London Marathon marketing campaign.


A refined stewardship journey (that begins early)
Barnardo’s will get their group excited and fundraising early with a considerate, 15-month stewardship journey that features 4 overlapping e mail streams. Every one is tailor-made, well timed, and full of worth.
- Utility Journey (Finish of April – till locations are crammed)
Fundraisers get these emails once they apply to lift cash for Barnardo’s in London Marathon. They seize the thrill proper earlier than marathon weekend, plus share the potential impression fundraisers may make. - Poll Journey (Might – April)
This sequence helps convert profitable poll runners who need to fundraise for Barnardo’s, plus presents charity locations to those that missed the official poll. - Console Journey (September – March)
This journey reminds runners to finish their LM console and keep on observe with their fundraising. - Stewardship Journey (June – June)
That is the center of the marketing campaign’s technique, guiding and motivating fundraisers from the second they enroll, all through race day.
That’s not all. Polly is aware of how private connection drives dedication, so incorporates a couple of additional contact factors to indicate fundraisers how valued they’re:
- Two rounds of telephone calls (together with “good luck” calls)
- Handwritten playing cards for prime fundraisers
- Personalised thank-you letters and certificates
- A letter from the CEO for standout supporters
Be certain that all of your comms come again round to the charity’s values and what your charity stands for. That can go a protracted, great distance.
POLLY DEBNAM, BARNARDO’S
A thriving on-line and in-person group
Right here’s how the charity helps, motivates, and celebrates its fundraisers.
- Fb Group. A buzzing social media hub of peer help and encouragement.
- Fundraiser meetups. Digital meetups and an in-person coaching day that join runners with one another and the charity’s group. In addition they usher in previous runners to share suggestions and encourage the subsequent group of members
- WhatsApp. Barnardo’s is trialling the usage of WhatsApp to make communication even quicker and extra private in 2026.
Polly additionally personally emails runners to supply additional help (segmented by how a lot they’ve raised), which earns the next response charge than charity-branded emails. Constructing one-on-one relationships along with your fundraisers helps them really feel seen and supported to a complete new diploma!


Milestones that inspire
On prime of finishing the marathon itself, fundraisers have an much more significant purpose: reaching their fundraising targets! Barnardo’s helps fundraisers do that with inspiring and achievable milestones:
- Elevate £500 by Christmas
- Attain £1,500 raised by March
- Elevate 80% of your goal by race day (understanding 20% usually is available in last-minute!)
Barnardo’s additionally thanks their fundraisers with social media shoutouts, complimentary operating tops, and particular hospitality passes.
The rationale we’ve got these milestones is as a result of it helps runners break down their goal and make it really feel much more manageable.
POLLY DEBNAM, BARNARDO’S


Comply with the confirmed timeline
Timing is all the pieces, particularly for London Marathon success. We’ve spent years analysing how charities elevate extra within the yr forward and created a timeline for excellent communication planning.
Discover how there’s not a gradual rise in fundraising exercise to race day. As an alternative, web page creation and activation ideally begin climbing effectively upfront of the occasion:


With a protracted lead time, your web page worth will enhance, and your whole raised will observe swimsuit! Get the JustGiving Information to London Marathon 2026 for extra on the best way to use our confirmed timeline in your stewardship journey.
Make your London Marathon 2026 a breeze
If aren’t already, we invite your charity to lift cash on the planet’s largest marathon with JustGiving, the primary alternative for London Marathon fundraisers.
Right here’s among the JustGiving magic you received’t get wherever else:
- Easy, highly effective on-line fundraising instruments
- Make data-driven choices
- Attain extra folks
- Leverage JustGiving platform information and insights
- Unique incentives and bonuses
- 1-1 help from begin to end
- Prime business efficiency
- Library of fundraising sources
Impressed? We’re too!
Watch the complete webinar replay to listen to much more from Polly about Barnardo’s successful technique, Fundraiser Sarah’s skilled tips about maximising your marathon, and extra.